Skill: Conflict prevention and resolution
Ability to identify potential sources of conflict and address them constructively through communication, compromise and mediation.
Related skills
Learning resources
- Bringing up problems at work (without making things worse) - Open University
- Difficult Conversations: How to discuss what matters most - Stone and Heen
- Handling conflict - Research Software Engineering with Python (Irving et al)
- How to say no at work without guilt or conflict - Open University